Privacy Policy

This Privacy Policy explains how Potter Slots collects, uses, stores and protects personal information when you use our online casino services. We take privacy seriously and aim to be clear about what information we collect, how it is used, and the choices available to you while using our site, slots and live casino features.

Types of data we collect

We collect information needed to operate accounts, process payments and deliver services. This includes personal data you provide directly, technical data from your device and transactional records of your play and payments.

Personal data

Personal data may include your name, date of birth, contact details, address, identity documents and information you provide when opening an account or when verifying your identity. We also record communications you send to our support team.

Technical data

Technical data covers information about the device and connection you use to access our site - for example IP address, browser type, device identifiers, operating system and language settings. This data helps us maintain service quality and detect suspicious activity.

Transactional data

Transactional data includes deposits, withdrawals, bonus activity, game history, bet records and account balance information. We use these records to manage accounts, process payments and meet financial or compliance obligations.

Use of information

We use collected information to create and manage your account, process payments, verify identity, prevent fraud, improve our services and communicate with you about account activity. We may also use data for security monitoring, dispute resolution and to meet legal or regulatory requirements.

Data protection practices

We apply reasonable technical and organisational measures to protect personal information from unauthorised access, alteration or loss. Measures may include encryption, access controls, internal policies and staff training. While no system is completely secure, we review and update our safeguards as appropriate.

Cookies and tracking technologies

We use cookies and similar technologies to operate the site, keep you logged in, remember preferences and analyse usage patterns. Cookies may be session-based or persistent and can be used for analytics and advertising purposes. You can manage cookie settings through your browser, but disabling certain cookies may affect site functionality.

User rights

You have rights regarding your personal information, including the right to access, correct or request deletion of data, and to object to certain types of processing. Availability of these rights may depend on local law and the nature of the processing.

Access, correction and deletion of data

You can review and update many account details in your profile. For other requests - such as corrections or deletion - contact our support channels through your account. We may need to verify your identity before fulfilling requests and may retain certain records where required for legal, tax or security reasons.

Information sharing and third parties

We may share information with service providers who assist with payments, identity verification, fraud prevention, analytics, hosting and customer support. We may also disclose data where required by law or to protect safety and security. We seek to limit sharing to what is necessary to provide our services.

Privacy policy updates

We may update this policy from time to time. Material changes will be posted on this page and, where appropriate, notified through your account. Continued use of our services after changes are posted constitutes acceptance of the revised policy.